When email notifications are sent from ServiceNow, users have the ability to include attachments. This can be helpful when sending notifications that include important or time-sensitive information. In this article, we will show you how to include attachments when email notifications are sent from ServiceNow.
First, open the email notification that you would like to send with an attachment. Next, click on the paper clip icon in the toolbar.
This will open the attach files window. Here, you can …